F&Q's Warranty Policy

Limited Warranty

F&Q Pumps, Inc. Hereby warrants your unit, in accordance with and subject to the provisions herein contained, against defects in material and workmanship under normal use and service when properly connected for a period of 12 months or 1000 hours operation(which ever occurs first), from the date of purchase . In the event of a breakdown or failure of your unit or part thereof, within the period of 12 months or 1000 hours operation, which prevents normal working, the Company will, if your unit is returned to the company or by permission to its agent, repair the breakdown or failure and replace any defective part or the whole unit at the Company's option free of charge. Freight charges will be the User's responsibility. Spare parts are normally stocked for a period of five years and generally stocked for the life of the unit.

This warranty does not extend to or cover the unit or any part of it which, in the opinion of the Company, has worn by reasonable wear and tear, abraded or corroded by fluid pumped, run in a dry condition, operated at high temperatures or outside the technical specification of the unit. Nor does warranty extend to cover the unit or any part of it which has been damage or rendered defective by accident, willful act, negligence (other than that by the Company), usage of other than the Company's parts, operation on voltages or frequencies other than indicated on the rating plate, incorrectly set voltage regulator, electrical fusion, lightning or by other major forces. This warranty is an exclusive warranty and is in lieu of all other warranties and conditions, expressed or implied, whether statutory or otherwise.

The Company shall not be liable for any loss or damage of any kind whatsoever (including injury or death to persons or animals or loss or damage to property) whether suffered or incurred by the user or by some third party where such loss or damage arises in relation to or as a result of the unit or any part thereof, and whether arising wholly or partly as a result of negligence of the Company, its agents or otherwise. Without limitation upon the provisions of the foregoing provisions of this clause, the Company shall not be liable for any consequential loss or damage (including financial loss or damage) and in no event and in not circumstances shall the liability of the Company to the user or any third party exceed the total purchase price of the unit or parts thereof in question.

Some states and countries do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state and country to country.

IMPORTANT: Please be noted that all returns MUST get a RMA Number first. Any returns without a Return Approval Form with RMA# will be refused. Thank you!